Answers to frequently asked questions.
Short answers to the most important questions about supply, contracts, meter readings, metering operation, tenant electricity and portals.
Electricity & gas
- How does the supplier switch work?
- Where can I find my consumption?
- What does a price guarantee mean?
Contract
- Where can I find my contract term and cancellation period?
- Where can I find my invoice?
- How do I change my details?
Meter reading
- Where can I find the meter number?
- Which value should I enter?
Metering
- What is a metering operator?
- What is a Smart Meter?
Tenant electricity
- Where does my electricity come from?
- Where can I see my metering data?
Portals
- Which portal do I need?
- Why am I redirected to Minoa?
The final technical answers are currently being prepared for publication.